GUEST CODE OF CONDUCT

The Alamodome is committed to creating and maintaining a safe, memorable, and enjoyable experience for all guests, staff, clients, and participants. The Alamodome’s Guest Code of Conduct provides the guidelines that patrons are expected to follow, while visiting the Alamodome, and are enforced for all events and in all areas, including the parking lots, plazas, and facilities.

Stadium team members have been trained and instructed to take necessary action to ensure the below expectations are enforced. Guests are encouraged to report any inappropriate behavior to the nearest Guest Services or Public Safety Representative, at any Guest Services Booth, or through our text messaging service. Guests should address the text message to 69050, type the word Alamo followed by a space, and then include the request and location. 

We ask all guests to assist in creating an enjoyable and safe environment by adhering to the following guidelines:

  • Respecting each other as well as our team members

  • Consuming alcoholic beverages in a responsible manner

  • Refraining from fighting, throwing items or using foul/abusive language or gestures

  • Not displaying indecent messages on clothing

  • Not creating a disruption to the progress of the event by their actions

  • Showing their ticket when requested and only sitting in their ticketed seat

  • Following instructions from team members regarding stadium operations and emergency procedures

  • Allowing each other to be free to support their team or entertainer while remaining respectful and courteous to their fellow patrons, referees, opposing team fans and players