Box Office Services

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Refund requests should be made at the original point of purchase for any postponed or cancelled Alamodome only events. Tickets purchased at the Alamodome will be refunded at the Box Office.

PLEASE NOTE: The Mayor has issued a Stay Home, Work Safe Emergency Order. The Alamodome Box Office will be closed until further notice. Please look for updates on our website. We apologize for any inconvenience. Please stay safe.

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Tickets for certain shows are available only at the Alamodome Box Office on the day of the event. The Alamodome Box Office does not charge the additional fees or taxes associated with online ticket purchases. A standard facility fee is added to all ticket prices whether purchased online or at the Alamodome Box Office. Check the event's description webpage for day of show Box Office hours. 

The Alamodome Box Office is a walk-up service only. Standard business hours are Monday through Friday – 10AM-5PM (excluding City of San Antonio holidays). The Alamodome Box Office does not sell tickets by phone.