May 09

POSTPONED: Selena XXV – Veinticinco Años


Time

TBA

See Additional Ticket Information below for more detail.

Additional Ticket Information

Purchased Tickets for the event will be honored for the rescheduled date or refund requests should be made at the original point of purchase. 

PLEASE NOTE: The Mayor has issued a Stay Home, Work Safe Emergency Order. This is effective March 25th through April 9th, 2020. The Alamodome Box Office will be closed during this time. Please look for updates on our website. We apologize for any inconvenience. 

Concert updates available on Alamodome website or at www.ticketmaster.com.

TICKET REFUND POLICY

Refund-Policy-480x480.jpg

Refund requests should be made at the original point of purchase for any postponed or cancelled Alamodome only events.

For tickets purchased through Ticketmaster, contact Fan Support at 800-653-8000.
PLEASE NOTE: Ticketmaster agents will continue to take calls and chats but purchasers can expect up to 30 days for the refund process to complete. Fans are encouraged to access their My Ticketmaster account and request the refund online if they do not want to wait to speak to an agent or chat.
 
Tickets purchased at the Alamodome will be refunded at the Box Office.
PLEASE NOTE: The Mayor has issued a Stay Home, Work Safe Emergency Order. This is effective March 25th through April 9th, 2020. The Alamodome Box Office will be closed during this time. Please look for updates on our website. We apologize for any inconvenience.
 
For tickets purchased through third-party vendors, please contact the seller.

BOX OFFICE HOURS

CURRENT BOX OFFICE HOURS:

PLEASE NOTE: The Mayor has issued a Stay Home, Work Safe Emergency Order. This is effective March 25th through April 9th, 2020. The Alamodome Box Office will be closed during this time. Please look for updates on our website. We apologize for any inconvenience.

- - -

STANDARD BOX OFFICE HOURS:
The Alamodome Box Office is a walk-up service open Monday through Friday, 10:00AM-5:00PM.

Methods of Payment Accepted:  The Alamodome Box Office can accept cash, Visa, MasterCard, American Express, or Discover.  We do not accept checks as a method of payment.

SUITE RENTALS AVAILABLE

For pricing, availability or information, complete the contact form:
www.alamodome.com/events/suite-rentals

PARKING

Alamodome (cash only) parking is available in lots B and C.

Limited Disabled Parking available. Disabled Drop-off ONLY is located in lot A. No In & Out parking.

A map to alternative downtown parking lots.

CLEAR BAG POLICY IN EFFECT

Clear bag policy enforced. All attendees will have their bags checked prior to entering the building. For information on the types of bags allowed, download the Clear Bag Policy PDF Flyer.

Clear-Bag-Nov17-Approve_600x.jpg

Clear-Bag-Not-Allowed_600x.jpg

PLEASE NOTE: The above list is provided as a courtesy to patrons and is not intended to be inclusive of all types of bags that are not allowed into the building. The Alamodome reserves the right to prohibit any item deemed dangerous or unsuitable by Alamodome Security.

LEY DE BOLSOS TRANSPARENTES DEL ALAMODOME

El Alamodome sugieren no traer ninguna clase de bolsa de mano al estadio pero las siguientes son permitidas:

  • Bolso transparente que no supere las medidas de 12" x 6" x 12"
  • Bolso transparente para congelar de un galón de capacidad
  • Una cartera pequeña o bolsa de mano, con o sin correa, con una medida no mayor a 5.5” X 8.5”. La correa no puede ser una cadena de metal.

Para más detalles haga clic aquí

PROHIBITED ITEMS

PLEASE NOTE: Pocket knives, pepper spray and purse/wallet chains are prohibited items and are not allowed into the Alamodome. All attendees are subject to bag check prior to entering the building. The Alamodome reserves the right to prohibit any item deemed dangerous or unsuitable by Alamodome Security.

The following items are prohibited to enter the building for this show:

  • Weapons, firearms, knives
  • Noisemakers 
  • Laser pointers
  • Fireworks 
  • Sealed packages
  • Selfie sticks, monopods, tripods, camera bags, GoPros, drones
  • Flags attached to poles 
  • Bottles or cans, coolers or containers
  • Outside food or beverage
  • Animals (with the exception of service or guide animals)

Prohibited items per event are subject to change without notice. A full list of prohibited items can be found here.

GUEST ASSIST SERVICES

Guest Assist: Desks located at North and South Plaza entrances.

Guest-Assist_500x.jpg

ADA Guest Assist: Staff Pro cart transport from Lot A to SW Loading Dock is available for ADA or other guests requesting assistance.

ADA-Cart_500x.jpg

ATM LOCATIONS

Field Level
North bottom of escalators

Plaza Level:
NW corner near section 141
NE corner near section 105
SE corner near section 119
SW corner near section 127

Club Level
Near section 240

Upper Level
Outside section 305

PHONE CHARGING STATIONS

Complimentary Phone Charging Stations are located on the Plaza Level at Sections 112, 134, 218, & 241.

FIRST AID AND NURSING MOTHER ROOM

TBA

LOST & FOUND

All found items should be turned in to the North Plaza Concierge Desk.

UBER/LYFT RIDE SHARE AREA

The designated ride share pickup and drop off location is at Montana and Tower of the America’s Way on the southbound I-37/281 Access Road.