Jan 15 - 16, 2022

Monster Jam


See Additional Ticket Information below for more detail.

Additional Ticket Information

PLEASE NOTE: Check your ticket for Gate Entrance number. All guests age 2 and older are required to have a ticket. No costumes for guests 14 and older. 

Tickets will be available at www.ticketmaster.com and at the Alamodome Box Office (M-F, 10AM-4PM).

ALAMODOME SUITES AVAILABLE!

Alamodome Suites are available for MONSTER JAM!

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For availability, pricing or information fill out the inquiry form on our website, call 210-207-3620 or email suitesales@alamodome.com

PLEASE DO YOUR PART

“We’re all in this together. Please do your part.”

All guests will play an essential role in allowing live events to reopen safely. Because COVID-19 is highly contagious, everyone – patrons as well as staff – must do their part.

  • Wear Your Mask — Face coverings are required in all public and common spaces.
  • Keep your Distance — Maintain at least six feet physical distance from others and avoid common areas. Use technology to limit social interaction.
  • Wash Up — Wash your hands with soap and water regularly.
  • Check Yourself — Monitor yourself vigilantly to check for common symptoms of COVID-19.
  • Stay Home — Stay home if you feel sick.

CLEANING & SANITIZING

Enhanced cleaning and sanitization procedures will be implemented prior to and during all football games at the Alamodome. The facility uses cleaning products and protocols which meet EPA guidelines and are approved for use and effective against viruses, bacteria and other airborne and bloodborne pathogens. The Alamodome is working with vendors, distribution partners and suppliers to ensure an uninterrupted supply of these cleaning supplies and the necessary PPE. The frequency of sanitizing has been increased in all spaces with an emphasis on areas to include:

  • A rigorous cleaning and sanitation protocol has been established to ensure the health and safety of employees and customers.
  • Protocol is based on the Centers for Disease Control and Prevention (CDC) and Association of Physical Plant Administrators (APPA) established cleaning standards for facilities.
  • Sanitation stations (handwashing and handwipe stations will be located throughout the inside of the Alamodome and aggressive sanitation practices will be in place for staff.
  • The Alamodome will continually clean air handler units.

BOX OFFICE AND SUITES

EVENT DAY BOX OFFICE HOURS:
Southwest Box Office: TBA
All other Alamodome Box Offices: TBA

  • If you have any ticketing issues on event day, please visit the nearest Alamodome Box Office window.

STANDARD BOX OFFICE HOURS:
The Alamodome Box Office is a walk-up service open Monday through Friday, 10:00AM-4:00PM. Box Office Parking is located in lot A.

Methods of Payment Accepted: The Alamodome Box Office can accept cash, Visa, MasterCard, American Express, or Discover. We do not accept checks as a method of payment.


ALAMODOME SUITES:

Suite Sales Information: Contact Michael Flores at 210-207-3620, email suitesales@alamodome.com or fill out the inquiry form on our website.

ARRIVAL, ENTRY & EXIT

ARRIVAL AND FACE COVERINGS

  • FACE COVERINGS: Masks are recommended for all visitors inside the Alamodome. Please pick up your complimentary mask before entering the Alamodome. We encourage that masks be worn over your nose and mouth and only removed when eating or drinking.

GATE PLAN

In order to encourage physical distancing and minimizing larger crowds in the main entrances in the concourses, we have created a gate plan to disseminate the crowds throughout the various entrances to the Alamodome.

  • Doors will open to the public beginning 60 minutes prior to event.
  • Unvaccinated guests are required to practice physical distancing, including standing at least six feet away from other groups of people not traveling with them while standing in lines, and avoiding the use of using elevators.

CLEAR BAG POLICY

The Alamodome's Clear Bag Policy remains in effect for the the 2021 Event Season.

  • Fans will be released by row, beginning with those closest to exits.
  • Public address announcements, video board messaging and signage will help facilitate the exit plan.
  • Fans will be notified by their section usher when it is their turn to exit their seats and the facility.
  • Guests will exit the Alamodome through the nearest gate.

EVENT SAFETY AND SECURITY

PHYSICAL DISTANCING:

Unvaccinated guests are required to practice physical distancing, including standing at least six feet away from other groups of people not traveling with them while standing in lines and they should avoid using elevators.

FACE COVERINGS:

Masks are recommended for all visitors inside the Alamodome. Please pick up your complimentary mask before entering the Alamodome. We encourage that masks be worn over your nose and mouth and only removed when eating or drinking.

SIGNAGE:

Appropriate signage will be prominently displayed throughout the venue.

CLEAR BAG POLICY IN EFFECT

Clear bag policy enforced. All attendees will have their bags checked prior to entering the building. For information on the types of bags allowed, download the Clear Bag Policy PDF Flyer.

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PLEASE NOTE: The above list is provided as a courtesy to patrons and is not intended to be inclusive of all types of bags that are not allowed into the building. The Alamodome reserves the right to prohibit any item deemed dangerous or unsuitable by Alamodome Security.

LEY DE BOLSOS TRANSPARENTES DEL ALAMODOME

El Alamodome sugieren no traer ninguna clase de bolsa de mano al estadio pero las siguientes son permitidas:

  • Bolso transparente que no supere las medidas de 12" x 6" x 12"
  • Bolso transparente para congelar de un galón de capacidad
  • Una cartera pequeña o bolsa de mano, con o sin correa, con una medida no mayor a 5.5” X 8.5”. La correa no puede ser una cadena de metal.

Para más detalles haga clic aquí

PROHIBITED ITEMS

PLEASE NOTE: Pocket knives, pepper spray and purse/wallet chains are prohibited items and are not allowed into the Alamodome. All attendees are subject to bag check prior to entering the building. The Alamodome reserves the right to prohibit any item deemed dangerous or unsuitable by Alamodome Security.

The following items are prohibited to enter the building for this game:

  • Weapons, firearms, knives
  • Noisemakers 
  • Footballs 
  • Laser pointers
  • Fireworks 
  • Sealed packages
  • Selfie sticks, monopods, tripods, camera bags, GoPros, drones
  • Flags attached to poles 
  • Bottles or cans, coolers or containers
  • Outside food or beverage
  • Animals (with the exception of service or guide animals)

Prohibited items per event are subject to change without notice. A full list of prohibited items can be found here.

PARKING

ALAMODOME LOT RATE: TBA

TAILGATING IS NOT PERMITTED FOR THIS EVENT.

  • Lot A (IH-37 North access road): Accessible Parking, Accessible Drop-off/pick-up, and permit only. (TBA)
  • Lot B (Cherry street): TBA
  • Lot C (Cherry street): TBA
  • Lot D (Tower of Americas Way & Montana St.): TBA

ALAMODOME PARKING: The Alamodome has transitioned to a cashless operation. Most major credit cards are accepted for payment. No In & Out parking.

Paid parking is also available at the Convention Center lot located at the corner of Montana Street and Tower of Americas Way.

For a map to alternative downtown parking lots CLICK HERE.

GUEST ASSIST SERVICES

Guest Assist: Desks located at North and South Plaza entrances as well as the North and West Club Level. 

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ADA Guest Assist: Staff Pro cart transport from Lot A to SW Loading Dock is available for ADA or other guests requesting assistance.

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PHONE CHARGING STATIONS

Complimentary Phone Charging Stations will not be available at this time.

ATM LOCATIONS

Field Level
North bottom of escalators

Plaza Level:
NW corner near section 141
NE corner near section 105
SE corner near section 119
SW corner near section 127

Club Level
Near section 240

Upper Level
Outside section 305

CONCESSIONS AND MERCHANDISE

CONCESSIONS:

The Alamodome has implemented updated protocols for all concessions areas. Patrons will have access to mobile food ordering and cashless operations. Additional safety measures, including plexiglass shields and express pick-up stations will be implemented. Condiments and individually-wrapped utensils will be provided upon request.

CASHLESS OPERATIONS:

The Alamodome will transition to a cashless operation, but will still have the ability to accept cash if the patron has no other payment method.

MOBILE ORDERING:

Patrons can scan an advertised QR code for food ordering and cashless operations. More information regarding the service will be added to this page when it becomes available.

MERCHANDISE:

Check back soon for TOUCHLESS SHOPPING program details.

FIRST AID AND NURSING MOTHER ROOM

FIRST AID LOCATIONS:

 First Aid Room at Sections TBA

NURSING MOTHER ROOM:

TBA

 

LOST & FOUND

All found items should be turned in to the North Plaza Concierge Desk.

UBER/LYFT RIDE SHARE AREA

 The ride share drop-off and pick-up zone is located for quick access in Lot D on Tower of the America’s Way, off of the southbound I-37 access road.
 
Rideshare Zone Address:
500 Tower of Americas Way
San Antonio, TX 78205

 
Drop-off and Pick-up at this location is the safest and quickest area for ride share, taxis, and limo access. There is a pedestrian pathway that leads directly from this location to the security checkpoint on the North Plaza of the Alamodome, Access Control Point (ACP A).